Privacy statement

This privacy statement applies to the personal data that is acquired through our website and application(s).

Article 1. Notification of privacy statement

This privacy statement is intended to explain how we deal with your privacy.
We are the controller for the processing of your personal data that has been acquired through the use of our website(s) and application(s). Our full details are:

Novocurrency.com

Statutory name: Centure B.V.
KVK 69409994

Postal address

Roelof Hartstraat 31 H
1071 VG Amsterdam
The Netherlands

We respect and protect your privacy. We will make all reasonable efforts to ensure that all personal data provided to us is always dealt with in confidence and is used, stored and managed with due observance of the applicable privacy legislation.
All customers and visitors of our website(s) and users of our application(s) are data subjects. We include the personal data in an automated file and use this data for the purposes as described in Article 2.
The legal basis for the processing of the personal data is: performance of the agreement, our legitimate interest (marketing and improvement), and compliance with a statutory obligation.

Article 2. Purpose of collecting information

If you provide us with personal data (by which an individual can be identified), we guarantee that this information will primarily be used for the following:

Showing and allowing the website(s) and application(s) to be used in a correct and personalized manner;
Performing the agreement, including completing transactions and supplying crypto currency and/or providing associated services;
Facilitating an account on our website Novocurrency.com and Novo application, and enabling you to log in to our website and application using such account;
Verifying and establishing your identity;
Communicating changes to the policy, the documents and our services;
Gaining a better understanding of your needs (whether or not through cookies), enabling us to evaluate and improve our business, services, website, software and security, according to your needs;
Registering and dealing with complaints, applications and requests;
Disseminating commercial messages, including sending targeted newsletters;
Conducting anonymized (demographic and statistical) research;
Making reviews available;
Keeping records of purchase and shipment history;
Meeting the statutory (tax) retention obligations, including the Money Laundering and Terrorist Financing (Prevention) Act (Dutch Wwft) and other legal and regulatory obligations;
Safeguarding and protecting our business operations;
Identifying and assisting in minimization and prevention of fraud, illegal activities, claims and other liabilities.

Article 3. Categories of collected data

3.1 The categories of information that we may collect, use, disclose and/or otherwise handle of you may vary per country and per applicable law.
3.2 We collect your first and last name, email address, telephone number, salutation, postal address, and other similar contact details.
3.3 We collect profile ID's, passwords, and similar security information used for authentication and access to the account.
3.4 We collect data that is necessary for processing your payment when you make purchases, such as a bank account number, date, time, amount paid, and the amount of Novo purchased.
3.5 We collect data on your device, such as IP address, internet browser and device type, device id's, login and logout details, region and language settings and the way in which you and your device work with our website(s) and with our services/products. This data also includes information on the operating systems and other software installed on your device, including product codes.
3.6 We collect data on the functions you use, the items you buy and have bought (history), and the web pages you visit.
3.7 If you ask for our support, we collect data on you, the order, and other details that are relevant for the support incident. This concerns data such as customer or authentication data, the content of the communication with our customer service, data on the website/service at the time of the error and during the diagnosis.
3.8 We collect data on your location that may be both precise and imprecise. Precise location data may be GPS data, as well as the identification data from nearby transmitter masts and Wi-Fi hotspots we collect when you enable location-based products or functions. Imprecise location data are inter alia a location derived from your IP address, or data that indicates less precisely where you are, e.g. at city or postcode level.
3.9 We collect content of your messages you have sent to us. This concerns messages such as feedback given and assessments made by you and information you provided for the purpose of customer support. When you contact us, for example our customer service, telephone conversations or chat sessions with our employees may be recorded and monitored.
3.10 We ask you to send a copy of your ID for creating an account on Novocurrency.com.

Article 4. Access to, altering or deleting personal data

4.1 We always try to keep accurate records of you. You have the right to access the data that is processed regarding you, have it rectified, and have incorrect data deleted.
4.2 If you have an account, you can always access and alter your personal data using your personal access code. You always have the right to alter and/or delete your personal data if this is incorrect.
4.3 In order to exercise these rights, submit a complaint or submit a request for information with regard to our privacy practices, you can contact us by sending an email to [email protected].
4.4 In order to exercise your rights, we may ask you to send a copy of your ID together with your request or ask you to complete other steps to verify your identity. We will respond to your request no later than within 4 weeks.

Article 5. Third parties

5.1 We will not sell or provide the personal data to third parties without your express permission, unless we are obliged to do so pursuant to a statutory obligation or such provision to a third party is necessary because of, for example, a takeover and/or merger in which we are involved.
5.2 We share personal information with third parties that provide services on our behalf. For example, we may use third parties for hosting our websites and application(s) and managing certain functions of our website(s) and application(s), such as verifying users, sending emails, authorizing and processing your payments, managing and analyzing data and the effectiveness of our advertisements. These third parties are not authorized by us to use the information for their own purposes, unless they are independently responsible parties. Independently responsible parties are in any case the police, the Fiscal Intelligence and Investigation Service (Dutch FIOD), our counsel/lawyer, our auditor, etc.
5.3 Links to third-party websites and applications are shown for your convenience only. When you use these websites or applications, you leave our website. We have not checked all of these sites and applications, we do not manage these websites and applications, and we are not responsible for these websites and applications. If you decide to visit a third-party website or application that is linked to our website or application, you will do this entirely at your own risk.
5.4 We will only process the information we collect on you within the European Economic Area ('EEA').
Cookies of the American company Google are placed through our website, as part of the 'Analytics' service. We use this service to keep track of how visitors use the website and to obtain reports on this. Google may provide this information to third parties, if Google is legally obliged to do so, or to the extent third parties process the information on Google's behalf. We cannot influence this. You can find more information in Google's privacy policy on the Google website.

Article 6. Security

6.1 We make every effort to process your data safely, in order to prevent unauthorized access to data or disclosure of data, to maintain the accuracy of data and to safeguard the proper use of data. We use encoding, including SSL encryption, when collecting or transferring important data, e.g. a copy of ID. We use ISO27001-certified servers. We use access security with two- factor authentication (2FA).
6.2 We cannot guarantee the effectiveness of such security measures and nothing in this statement may be construed as an explicit or implicit guarantee against loss, abuse or unauthorised access, disclosure, alteration or deletion.
6.3 Service providers that may have access to your information for providing services on our behalf are under a contractual obligation to keep such information confidential and to implement adequate data security measures, and may not use this data for any other purposes, unless they are independently responsible parties.

Article 7. Suspicion of abuse

7.1 We reserve the right to act pro-actively and take corrective action in case of suspicion of abuse. This means that in any case we are entitled to store all information from and about visitors and to keep this as possible evidence of abuse. In addition, we are entitled, in the event of an adequately substantiated suspicion of abuse, to request further data on users from third parties. In case of sufficient evidence, we can take appropriate measures, including exclusion from our website or services and/or reporting to the police and/or other relevant authorities.

Article 8. Retention period

8.1 We retain your information as long as necessary for achieving the purposes for which we collect the information, except if otherwise required by the law.
8.2 Data of website visitors is stored for 3 months and subsequently retained in an anonymized and aggregated format.
8.3 Data of individuals who have created an account on Novocurrency.com or registered for the newsletter is retained until the time of termination of the account or deregistration from the newsletter.
8.4 We retain data required for the financial settlement of agreements for a period of 7 years.
8.5 We retain data required for compliance with statutory obligations for as long as required by the statutory obligation.

Article 9. Amendments to the privacy statement

9.1 We are entitled to amend this privacy statement. Any amendments are placed on our website immediately. We are not liable for any damage arising from amendments to this privacy statement.

Article 10. Complaints

10.1 If you feel that the provisions of this privacy statement are not complied with or if you have another reason to complain with regard to the registration of your data, you can contact our management via [email protected].
10.2 If you have any complaints about the processing of your personal data, you are entitled to file a complaint with the Dutch Data Protection Authority.
If you have any questions with regard to this privacy statement, please go to [email protected].

Terms of Service

1. Terms

By accessing the website at Novocurrency.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Novocurrency.com for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

I. modify or copy the materials;
II. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
III. attempt to decompile or reverse engineer any software contained on Novocurrency.com;
IV. remove any copyright or other proprietary notations from the materials; or
V. transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Novocurrency.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Novocurrency.com are provided on an 'as is' basis. Novocurrency.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Novocurrency.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Novocurrency.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Novocurrency.com, even if Novocurrency.com or a Novocurrency.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Novocurrency.com could include technical, typographical, or photographic errors. Novocurrency.com does not warrant that any of the materials on its website are accurate, complete or current. Novocurrency.com may make changes to the materials contained on its website at any time without notice. However Novocurrency.com does not make any commitment to update the materials.

6. Links

Novocurrency.com has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Novocurrency.com of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Novocurrency.com may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of The Netherlands and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

By using this site, you agree to the use of cookies as described in our cookie policy .